What Others Are Saying
We strive to provide a seamless and memorable experience for your roofing project. Read below from others who trusted in The Roof Resource.
11/21/2023 - Google
I recently had the pleasure of working with The Roof Resource for my roof replacement, and I am compelled to share my outstanding experience. From the very beginning, the level of transparency and professionalism set by this company was unparalleled. The pricing was clear and upfront, leaving no room for surprises. I was particularly impressed with the detailed invoice they provided, showcasing the use of premium materials – a testament to their commitment to quality. The team at The Roof Resource, consisting of Mike, Kathy, and Alisha, were phenomenal. They kept me informed every step of the way, ensuring I was comfortable and knowledgeable about the process. Their approach to customer service is exemplary and made a typically confusing process, like getting a new roof, surprisingly straightforward and stress-free. Every individual involved, from the inspector to Jacob, and the entire crew who worked on replacing my roof, displayed utmost professionalism. Their skill and dedication were evident in the quality of work and the efficiency with which they completed the project. What stood out most was the realization that exceptional customer service can truly make a difference in any business. My experience with The Roof Resource was a clear example of this. It was a best-in-class experience that highlighted the importance of customer-centricity in the home improvement sector. In summary, if you're in need of roof replacement or related services, I wholeheartedly recommend The Roof Resource. Their blend of transparency, professionalism, and top-notch customer service truly sets them apart. I would hire them again without hesitation, and I'm confident they will exceed your expectations just as they did mine.
11/14/2023 - Google
Mike and Alisha were awesome throughout the whole process, as well as the installation crew from Valenti construction LLC. Quote came in almost perfect and have about 600 dollars in extra material to return. If you’re looking for a new roof give them a call, I promise you won’t regret it. I’ll be recommending everyone to them in the future. Thanks for the awesome experience on our first major home renovation!
11/10/2023 - Google
I need to make a correction. I left a review previously and accidentally hit one star. This company deserves 5 across the board! They were such a pleasure to work with. Everyone was courteous, helpful, patient and went above and beyond. I was on a time crunch to get the roof done on my rental property in time to close the sale of the property. Adam worked his magic and got the date moved to make sure it was done in time. The lenders then placed several hoops to jump through in our path and again Adam came to the rescue, jumping right through the hoops with me. He never made me feel like I was a pain in the butt, though I know I was! I will be using Roof resource again soon for my primary home & any in the future! Thanks Adam and Alisha for all your help! You guys rock!
10/24/2023 - Google
The Roof Resource was the best decision. Cathy Edwards was amazing from the second she picked up the phone all the way through the final thank you email. My roof was 20+ years old and had nail pops and constant falling ashphalt from the shingles being exposed to the elements for so long. I spoke with my insurance agent, and he gave me all of the details of making a claim. After the decision to instead pay cash for the roof I had a new roof on my house in less then a week. The process of getting a quote to getting the materials and dumpsters was a breeze and always facilitated correctly and promptly by Cathy. It was the day of and I woke up to grab a cup of coffee at 6:45am and heard the crew on the roof for tear off by 7am. Once the job was completed(4 hours later) I got a call from Cathy explaining next steps, and because the crew didn't use all of the materials and I owned them.... I took shingles and other materials back to the supply house for a $700+ refund. I highly suggest to work with the Roof Resource as I promise you will have a great experience.
9/14/2023 - Google
Update: 09/13/23 Just wanted to do a quick update and say that all has gone well a year after my roof replacement. I have had no issues at all and I am completely happy with Roof Resourses and the work! Roof Resources acted as the contact point in setting and getting all roofing materials and labor for a complete roof replacement at a very good price. I had the ability to upgrade to the shingle I wanted and saved about $3500 over other estimates. You work with them to pick out your shingles and they figure out all the materials and set up the installation and all other parts of the process. You get a price contract with all details spelled out up front then you pay each component directly i.e.. Roof Resource fee, roofing materials and labor to each party. Mike and Kathy at Roof Resources keeps you up to date as you go through the process, who to call and pay and when materials and crew will arrive. The labor was paid after it was completed and we inspected it. At the end of the process I returned the unopened left over materials to the roofing supply store and a few days later received over $400 back from the unused materials. Mike followed up with emails and phone calls to check that everything was done to my satisfaction. I whole heartedly recommend The Roof Resource as a different way of getting a roof replacement and I saved in the process! Det. Brad Wilkinson CSPD Retired
9/14/2023 - Google
The entire experience was fantastic. Alisha in operations was always in touch with everything that needed to be done. The roofers from Luca Exteriors were exceptional. The roof came out great and the best part was the price. The turnaround from the time of the zoom call with Mike to the finished product was fast. I recommend everyone looking for a new roof to at least contact the Roof Resource. You WILL save money.
9/01/2023 - Google
The Roof Resource is fantastic to work with. Their team is very friendly and professional, and make sure all aspects of the roofing job is handled from start to finish. The pricing of the job was very competitive, and we got over $400 back when we returned unused materials, which is unheard of in the industry! Thank you very much!!
9/01/2023 - Google
Amazingly, the folks at Roof Resources coordinated a roof installation that was completed earlier than estimated, at costs below original quotes! Talk about kind, patient, professional care that absolutely exceeded my expectations!! Wonderful people, exceptional workmanship, beautiful new roof, immaculate clean-up. Happy and proud to be part of the Roof Resource family.
8/01/2023 - Google
Update: Mike called me back last week & apologized for the lack of contact. He also worked to put together a quote for us ASAP. I appreciate the initiative & wanting to make things right! I’ve called twice over the past 3-4 weeks simply trying to get more info/a quote for a new roof & no one has ever bothered to call me back. (Left my info both times, most recently 2 weeks ago)
Customer Success Stories
Lincoln Park, MI — Home & Garage
Customer Paid $6,700 | Total Savings $11,486
Westland, MI — Home & Garage
Customer Paid $5,800 | Total Savings $12,200
Livonia, MI — Home & Garage
Customer Paid $7,000 | Total Savings $10,320